Due today shows everyone who can get a reminder right now. The rules are applied for you: day 4 for MISSING IBV / EXHAUSTED and DENIED - GHOSTING, day 31 for the other DENIED / CANCELLED (leads from before 20 Oct: day 4 in every status), every 14 days (monthly after 90 days), a 2-day gap after any other marketing email, no clients, no Quebec, no unsubscribed.
Each person gets the right email automatically (#5 Finish · #6 Start · #7 Apply again · #8 We missed you), rotating V1 → V2 → V3.
Send one to me first sends one copy of each email to info@ only. Then Send now or Schedule.
A batch runs in the background: you can close this page. Every send is written to the Retarget Log, every batch to History.
This tab sends emails only (no texts).
1
Due today
Reading ClickUp…
Reading ClickUp, the Retarget Log and Brevo (about 10 seconds)…
2
Choose
Nothing is sent at this step.
Batch
—
How this tab works
Newsletters are emails only, sent through Brevo from marketing@ (replies go to support@).
Pick a newsletter:General (rotating) gives each person a general newsletter they haven't had yet, or the one they had longest ago (Brevo templates tagged newsletter-general). Or pick a specific one, like a holiday edition (tag newsletter).
Nobody gets the same newsletter twice within 30 days, and nobody gets any marketing message within 2 days of another one.
Pick who gets it: leads (MISSING IBV, EXHAUSTED, CANCELLED, DENIED) and/or clients (Active = LMS, Completed). Nothing is ticked at the start.
Left out automatically: anyone in collections, an open Loan Central task, "No offers" ticked, Renewable = No, Quebec, unsubscribed in Brevo.
Send one to me first sends each newsletter in the batch to info@ only. Then Send now or Schedule. Every send is written to the Retarget Log, every batch to History.
1
Who can get a newsletter
—
Reading ClickUp, the Retarget Log and Brevo (about 10 seconds)…
2
Choose
✓ Email (Brevo, marketing@) · newsletters are email only
i
Tick the groups in step 1.
Nothing is sent at this step.
How this tab works
Due today shows COMPLETE clients who can get a renewal offer right now. The rules are applied for you: first offer 2 days after the loan is completed, then on each client's Renewal Date (the date you set when you move them to COMPLETE picks their day), or 7 days after their last offer if no later date is set. Any renewal or rollover offer counts, including the ClickUp triggers. Days are calendar days in Toronto time, with a 2-day gap after any other offer or marketing message.
After each real send, the tab moves the client's Renewal Date in ClickUp to the same day next week (their newest COMPLETE task). Tests never change a date.
Left out automatically: anyone with a new loan (LMS) or an open Loan Central task, anyone in collections, "No offers" ticked, Renewable = No, unsubscribed in Brevo, Quebec.
Every offer is an email from support@ (rotating V1 → V2 → V3). A text from Salesmsg goes with each of the first 4 offers, then every 2nd offer (6, 8, 10…), spaced 5–10 seconds apart and only between 8 AM and 9 PM in the client's own time zone; a held text goes with the next offer.
Send one to me first sends all 3 email versions to info@ and all 3 texts to your cell. Then Send now or Schedule. Every send is written to the Retarget Log, every batch to History.
1
Due today
—
Reading ClickUp and the Retarget Log (about 10 seconds)…